Description of the Information Technology Department:

This department works to develop the work environment in the municipality in terms of creating a programming and electronic environment, data correspondence, communications, and any modern technology that serves the interest of work.

The department also provides services for developing and maintaining effective systems in the municipality and using the necessary applications to facilitate work, reduce the margin of errors, increase reliability in data and its preservation, increase the level of security, and enable participatory and collective work through linking with other systems for the purpose of higher flexibility in performance and ease of implementation and provision of services in the municipality. Less time and fewer needs.

This department consists of several departments and divisions whose tasks are separated based on the nature of the work and the tasks assigned to it. The following figure shows the department’s structure.

1-Software and Systems Department

This department follows up on the management of the software systems used in all municipal departments, and manages and develops various databases. This department is divided into the following divisions:

The following are its most prominent and important responsibilities:

• Database management and organization.
• Operating software systems (financial, administrative, warehouses, purchasing, and orders) and any computerized system applied in the municipality.
• Managing user accounts on the systems and granting them the necessary powers in accordance with the agreements and policies followed in this aspect.
• Providing technical support to system users, solving problems they face, and training them on the systems.
• Follow up on software implementation with relevant companies.
• Developing the software needed by the municipality according to capabilities.
• Consolidating the use of information security policies to control access to information and data in the municipality.

Participating with various departments to provide appropriate software for work in the municipality.

2-maintenance and Technical Support Department

This department works to carry out periodic and remedial maintenance of the municipality’s computer equipment, and manage the computer network.

The following are his most prominent and important responsibilities:

• Implementing periodic maintenance work for various computers in the municipality.
• Implementing remedial maintenance work on municipal computers.
• Implementing the installation and installation of software on computers according to the needs of users.
• Carrying out maintenance work for telephone exchanges.
• Providing the necessary permanent                 

      protection for programs and files from                                                           viruses and misuse.

•     Ensuring protection and prevention of      devices and the network from viruses and illegal entry.
• Maintaining and following up on network faults.
• Developing the wired and wireless computer network in the municipality.

Managing the network system in terms of system settings, including users, and granting permissions to access databases     

    3- Electronic Municipality Department         

    This department works to develop and follow up on electronic services for citizens in the city by providing a set of electronic systems used to communicate with the municipality from anywhere and at any time, which makes it easier for them to provide and follow up on services. This section is divided into the following sections:

Develop and follow up the electronic invoice.

• Developing and monitoring the electronic system for citizens’ services and requests.
• Developing and monitoring a smart phone application for electronic services.
• Managing and following up on subscribers’ accounts.
• Develop and follow up on electronic payment of invoices.

• Follow up on the operation of the official website.

4- Department of Geographic Information Systems (GIS)

This department works to follow up and update the geographic information systems (GIS) in the municipality and provide accurate descriptive and spatial data to the citizens of the city of Dura and employees in the various municipal departments through modern GIS services and easy-to-use interactive digital tools for research and inquiries.

The following are his most prominent and important responsibilities:

• Entering geographic information (maps and aerial photos) and descriptive information (names, tables).
• Follow up on updating geographical databases according to the pre-determined agenda and programmes.
• Follow up on entering and processing geographical data.
• Supervising the work of the system in various municipal departments.
• Providing different departments with various geographical information.